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Job location: Sonipat, Haryana, India
We are seeking a motivated and persuasive Tele caller / Client Counsellor to join our team. The role involves reaching out to potential clients through cold calling, engaging with them to understand their needs, providing counselling on our services/products, following up effectively, and assisting in closing deals. The candidate will act as a trusted advisor, guiding clients throughout their decision-making journey. Key Responsibilities: Conduct outbound cold calls to potential leads and prospects. Introduce and explain company services/products to clients in a clear and engaging manner. Build rapport with clients, understand their requirements, and provide appropriate counselling/ solutions. Maintain regular follow-ups with interested clients to nurture relationships and move them through the sales funnel. Handle client queries, objections, and concerns professionally. Work closely with the sales/closing team to ensure successful deal conversions. Maintain records of calls, interactions, and client details in the CRM system. Achieve daily/weekly/monthly targets for calls, follow-ups, and conversions. Key Skills & Competencies: Excellent communication and interpersonal skills. Confidence in cold calling and handling client conversations. Strong persuasive and negotiation abilities. Active listening and problem-solving mindset. Ability to work under targets and deadlines. Basic computer and CRM knowledge. Positive attitude, patience, and resilience. Qualifications: Minimum qualification: 12th Pass / Graduate in any stream. Prior experience in telecalling, counseling, or sales is preferred. Freshers with strong communication skills are encouraged to apply.